PAYMENTS AND RETURNS
Accepted Payment Methods:
We accept online payments through: VISA, MasterCard & PayPal. For our Indian customers, in addition to the above, we also accept payments through RTGS, NEFT, Cheque Deposit, Bank Transfer, Demand Draft & Money Order.
For Cheque/DD Payment/Money Order/NEFT
ICICI BANK: A/C No: 072105000559
IFSC Code: ICIC0000721
Bank Address: Plot No. 2, LSC, Mandawali, Fazalpur, Near Balaji Max Hospital, I P Extension, Delhi 110092
Please draw cheque in favour of "Camellia Twigs Pvt. Ltd. A/c 072105000559" and deposit at any ICICI Bank or cheque collection box near you, and send us the cheque details
Alternatively, kindly mail your cheque to:
Camellia Twigs Pvt Ltd.
B-8, FIE Endustrial Estate
New Delhi – 110092
Please draw cheque in favour of "Camellia Twigs Pvt. Ltd." and mention your Order No:, Name and Contact number at the back of your cheque.
For Credit / Debit card payments we utilize third-party gateway.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
Your satisfaction is our upmost priority.
We will gladly exchange or refund any unopened teas within 30 days of receipt. We will compensate any error on our part, taking care entire logistic costs
How are Refunds Issued:
Refunds will be generally carried out through crossed cheques or bank transfers. If your credit card is erroneously charged we will credit the same to your account within 7 working days.