Privacy Policy

We value you as a customer and commit not to share or sell any of your personal information (email address, phone number, credit card number) to any third party. All personal information collected during the shopping experience is used to fulfil your order, advise you on the status of your order and/or improve your shopping experience. When you subscribe to our mailing list, you will only receive emails from regarding new products, promotions or sales. We do not share our mailing list with anyone. You may unsubscribe anytime by clicking the unsubscribe link at the bottom of the email newsletter. We do not accept orders by email because information transmitted via email may not be secure. However, you may send us an email and request that we call you. If you have any concerns or questions, please contact us. 

How does Chaiwalah safeguard my personal information?

We have implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks. When you place orders or access your personal information, your session will be over a secure server. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in database.

How to update or remove personal information?

Chaiwalah hosts ?my account? feature on its website which allows you to modify and/or remove most of your personal information. This page can be accessed by clicking the ?my account? link at the top and bottom of every page on the site. Rest assured that all of your information within your account is secure and accessible only by you or limited Camellia Twigs? personnel.

How is my e-mail address used?

Your e-mail address is used to create and identify your account on Your e-mail address is also used by Camellia Twigs to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. With your permission, we may also use your e-mail address to notify you about important functionality changes to the Web site, new services and special offers and promotions we think you'll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply click on the "Unsubscribe" link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions.

What are "cookies" and how are they applied on this website?

Cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer's browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider's domain name and country that our visitors come from (e.g. "" or "") and the addresses of the sites visited immediately before coming to and immediately after leaving our site. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your "clickstream" activity (i.e., the paths take by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you. We use third-party companies to provide tracking and analysis of information and data collected from visitors to our web site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous and we reserve the right to provide that information and data to these third parties. To browse without cookies, you can configure your browser to reject all cookies, or to notify you when a cookie is set.

Your Consent

You acknowledge that this privacy policy is part of the terms of use and you agree that using this site signifies your assent to our privacy policy. We reserve the right to change the terms of use, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

For any information please write or call us.